SmartLook | Session Recording | Heatmapping | CX
Smartlook is a platform that allows you to track your customers’ actions across your whole app, from acquisition to product consumption through session recording.
Features
- Track the whole customer journey, view heatmaps to understand how visitors interact with sites, and record video sessions to see precisely what they’re doing with your product.
- The dashboard views and reporting features are excellent. View event and statistic breakdowns for any stage of the funnel, any page, or any major feature of your app. You may even monitor statistics in real-time as people progress through a funnel.
- Retention statistics and tables can help you understand why people leave.
- One of their great features is their ‘one-click’ tables, which allow you to get retention metrics for any event or feature inside the app by simply clicking it. It’s very amazing.
Pricing
You may join up for a free plan that allows you to participate in up to 1500 sessions every month. There are starter and business plans available, starting at $39 per month for the startup plan and $95 per month for the business plan. For larger businesses, there is also an ultimate plan available.
In short, Smartlook records every user on websites and mobile apps. More than 300,000 happy users to date have used Smartlook.
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