Customer Experience Platform | Marketing | Enterprise | Birdeye
Birdeye is a Customer Experience platform for big and small enterprises, led by CEO Naveen Gupta. Its Experience Marketing platform gives multi-location businesses the data and resources they need to provide excellent service at every stage of the user journey. It is used by over 80,000 businesses in industries such as healthcare, retail, hospitality, and automotive to manage the entire customer lifecycle, from acquisition to retention, across multiple digital channels, including activities like collecting payments, automating reviews or referrals, managing communications, and delivering customer experiences that attract new customers and drive revenue.
Features:
– Reviews
– Messaging
– Webchat
– Payments (Beta)
– Surveys
– Ticketing
– Insights
– Benchmarking
– Referrals
– Listings
– Pages
Solutions:
– Birdeye for Small Businesses
– Birdeye for Enterprises
In short, Birdeye is the All-in-one software that helps small companies thrive. Using messaging, you may collect reviews, convert leads, perform polls, and acquire recommendations.
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