AI- Driven | Employee Experience Platform | | Infeedo
Even with tiny organizations, gauging employee attitudes may be difficult and an Employee Experience Platform is the need of the hour. When managers least anticipate it, this can lead to burnout and attrition.
To address this issue, inFeedo intends to serve as a conduit between employees and their bosses, conducting surveys using a chatbot dubbed Amber, which inFeedo refers to as a “chief listening officer.”
Amber, inFeedo’s chatbot, is accessible in over 100 languages, and its customers include Samsung, Xiaomi, Lenovo, TATA, Godrej, Bharti, Unacademy, Paytm, OYO, Lenovo, JD.ID., Tiket.com, Mediacom, Sunlife, BukuWarung, and Aboitiz, among others. In Singapore, Malaysia, Indonesia, and the Philippines, Amber is utilized by 30,000 employees.
With the fresh capital, the firm hopes to accelerate its go-to-market efforts in North America, where it now has 175 enterprise clients in 60 countries, mostly in Southeast Asia, India, and the United States.
Amber also establishes rapport with her coworkers by recalling details from past conversations. Employees may interact with Amber as much as they like, although Jain estimates that they have three to four conversations with her every year. Each chat consists of roughly eight questions that should take no longer than two and a half minutes to complete.
Features:
- Personalized Engagement
- AI-Driven Surveys
- Help Desk
- Analytics
- Multiple Integrations
- 100+ Languages
- Enterprise-grade security
In short, Amber by inFeedo™ is an AI bot that has intelligent conversations with employees to identify those who are unhappy, disengaged, or about to leave.
To read about more companies in the Enterprise domain, click here.
