Certificate Hero | Certificates of Insurance | Saas for Insurance Brokers | Insurtech
Certificate Hero, led by CEO Michael Yanoff, is a SaaS solution that helps insurance brokers of all kinds, as well as their clients, cope with the complexity of certificates of insurance.
The COI management platform reviews insurance requirements using AI-driven contract parsing, then employs agency management system connectivity to automate the process of issuing certificates. Certificate Hero supports processors in continually issuing more dependable certifications by leveraging machine learning technologies.

Features:
1. Efficiency
Seamless Automation
- Analysis of Contracts
Certificate Hero goes over contracts and annotates them, then compares insurance requirements to policy data to improve accuracy and reduce back-and-forth adjustments. - Templates for Smart Certificates
Certificate Hero’s templates are data-driven and automatically update as policy coverage changes. Templates are adaptable and intended to serve as a springboard for producing certificates rather than a roadblock. - All-In-One Design
Certificate Hero collects, issues, and manages certifications quicker by combining all certificate tasks, papers, and data on a single platform. Without the need to balance various software tools, processors can function more effectively.
2. Accuracy
Data-Driven Safeguards
- AMS Connectivity in Real-Time
Certificate Hero offers real-time connections with top Agency Management Systems, ensuring that certificates are generated using the most up-to-date and correct policy data. - Form Validation and Controls
Processors may create certificates immediately in PDF format using Certificate Hero’s groundbreaking live ACORD® form editor, which incorporates validation and controls to guarantee coverage values are exact and appropriate for the individual certificate form and context. - Best Practices in the Industry and Agencies
Certificate Hero may be easily customized by administrators to promote and enforce certificate best practices. This feature guarantees that certifications are given correctly and consistently every time, without the need for additional quality control. All certificate activities are recorded for compliance and auditing purposes.
3. Growth
New Revenue Opportunities
- Identification of a Coverage Deficit
Certificate Hero detects coverage gaps in contracts, giving brokers the option to assist their insureds in meeting contract obligations, whether through contract renegotiation or increased insurance coverage. - Tool for Customer Retention
A crucial differentiation for brokers is Certificate Hero’s self-service site for insureds. Administrators can tailor the insured’s experience and put in place controls to ensure that certificates are issued quickly and accurately. For those last-minute or after-hours demands, insureds can self-issue certificates. - Data Analytics at its Finest
Certificate Hero tracks every step of the certificate lifecycle, and all data is made available to brokers via connections with key data analytics, CRM, and business intelligence tools like Salesforce, Google Data Studio, and PowerBI.
In short, revolutionize your team’s Certificate of Insurance workflow with the Certificate Hero SaaS platform, a single solution for insurance brokers and their insureds.
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